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SAHPRA 00001889MD

Privacy Policy

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Effective Date: June 2026

1. Introduction

Premium Health is committed to protecting the privacy of all visitors to our website and customers who purchase our medical supplies. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the Protection of Personal Information Act (POPIA), Act 4 of 2013.

2. Information we collect

We may collect the following types of personal information when you visit our website, create an account, or make a purchase:

  • Full name
  • Contact details (email address, phone number, delivery address)
  • Billing information (banking details or payment method)
  • Purchase and order history
  • Device and browser information (via cookies)

3. How we use your information

Your personal information may be used to:

  • Process and fulfil your orders
  • Communicate with you regarding your purchases or queries
  • Improve our website functionality and customer service
  • Send you updates, promotions, or newsletters (if opted-in)
  • Comply with legal obligations

4. Sharing your infromation

Premium Health does not sell or rent your personal information to third parties. However, we may share your data with:

  • Trusted service providers who help us operate our website and process transactions
  • Couriers and logistics providers for order delivery
  • Regulatory authorities when required by law

All third parties are required to comply with POPIA and ensure the confidentiality of your information.

5. Cookies and Tracking

Our website may use cookies and similar technologies to improve user experience, track website performance, and personalize content. You may choose to disable cookies in your browser settings, though this may affect certain functionalities of the site.

6. Data Security

We take all reasonable technical and organizational measures to safeguard personal information from loss, misuse, unauthorized access, or disclosure. Secure servers, encrypted payment gateways, and restricted access controls are in place to protect your data.

7. Your rights

Under POPIA, you have the right to:

  • Access your personal information held by us
  • Request correction or deletion of inaccurate or outdated information
  • Withdraw consent for marketing communications
  • Lodge a complaint with the Information Regulator

To exercise these rights, please contact us at the details below.

8. Contact Information

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:

Email: info@premiumhealth.co.za
Phone: 021 592 0066
Address: 24 Emily Hobhouse Street, Townsend Estate, Goodwood, 7460

Premium Health reserves the right to amend this policy from time to time. Changes will be published on our website with the updated effective date.
Last Updated: June 2025